Telecaller
Job Description
Starlix Global Connect is hiring Telecallers for its Australian shift. The selected candidates will be responsible for communicating with customers over the phone, understanding their requirements, explaining relevant products or services, generating and following up on leads, and supporting the company’s sales and business-growth activities. Candidates will also be expected to maintain proper call records, follow up with potential customers, handle conversations professionally, and achieve assigned daily and monthly targets. The ideal candidate should be confident while speaking, have good communication skills, a positive attitude, and be comfortable working in a target-driven environment. Freshers with good communication skills may also be considered, subject to company requirements.
Key Responsibilities
- Make outbound calls to potential and existing customers
- Communicate with customers professionally and understand their requirements
- Explain products/services clearly and generate customer interest
- Generate leads and maintain regular follow-ups
- Handle customer queries and provide appropriate information
- Maintain accurate call records and update customer information
- Follow up with interested customers and convert potential leads
- Achieve assigned daily, weekly, and monthly targets
- Maintain professional communication throughout customer interactions
- Coordinate with the team to support overall sales and business growth
Skill & Experience
- Good verbal communication skills
- Confident and polite speaking ability
- Basic English communication skills preferred
- Good listening and convincing skills
- Basic computer knowledge
- Ability to handle customer conversations professionally
- 0–3 years of experience in Telecalling, Customer Support, or Sales preferred
- Freshers can also apply if they have good communication and convincing skills
- Comfortable working in a target-driven environment
